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On-Site Technical Assistance
The aim of our on-site technical assistance policy is to ensure optimal availability of critical equipment affecting the operation of the entire plant. In this context, we do not limit our support to equipment we have manufactured ourselves.
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Our on-site support personnel are picked and trained to adapt to the different types of equipment and characteristics of each site, reflecting the culture of each country and the operating rules of the host company.
They are therefore qualified to deal with chemical risks
(N2) and are aware of the risks inherent in every field they will encounter. In addition, they are required to familiarize themselves with internal regulations and local safety instructions specified in detail by the equipment owner. |
As our work is generally carried out in the confined space in cold boxes, the number of personnel working inside should therefore be limited. The technicians assigned by our support department are therefore self-sufficient and able to carry out all the tasks upstream and downstream of their main jobs.
Consequently, a welder installs pipes, prepares for welding and checks the quality of his welds. A heat exchanger repair technician is capable of analysing the equipment’s symptoms so that an expert can make a diagnosis and specify the repair procedure.
Technical assistance operations are supervised directly by our design office which is well acquainted with the latest simulation techniques that are implemented every day for the design of new equipment. Using these tools helps us get a precise picture of a structure’s local behaviour. High stress areas are generally very limited but they have to be accurately identified as local stresses can often lead to damage later on.
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Typical
troubleshooting
Accidentally plugged by foreign particles
(inadequate filter protection)
 Deplugging
techniques available to restore “as new” conditions
Outside leaks
fixed
by welding
analysis
of incident performed to eliminate causes and recurrence
Internal
leaks
Fixed by welding, repair is defined according to
thermal simulation in order to minimize internal temperature
gradients. |
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